1: How to find out your customers’ pains to build a scalable product – with Jake Rothstein from UpsideHom

Today’s guest is Jake Rothstein, the CEO and founder of UpsideHōm, whose mission is to enhance the quality of life for older adults everywhere. Jake had previously co-founded Papa, a company which pairs older adults and families with ‘Papa Pals’ for companionship and assistance with everyday tasks.